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Top 8 Things to Look For in a Business Outsourcing Partner

Business outsourcing is a great way to preserve the talent of your core business team and slash costs. Having the right outsourcing partner, however, can make or break you. We’re going to lay out everything you need to look for when picking your outsourcing partner. We’ll also take you through our outsourcing process – you’ll see why business outsourcing with Noon Dalton is a unique experience.

 

The 8 Essentials for Picking Your Business Outsourcing Partner

It’s been proven time and time again that business outsourcing has a plethora of benefits:

  • Cost reduction 
  • Improved productivity of your core business team
  • Improved quality of both inhouse and outsourced teams 
  • Decreased risk – less capital is needed
  • Increased flexibility of workforce size 

 

These benefits can potentially be the driving force for business growth, but what about the flip side? What happens when your remote teams don’t pick things up fast enough or there is a breakdown in delivery?

 

Sometimes, these shortfalls give business outsourcing a bad name. It’s not the process – it’s your partner. At Noon Dalton, we don’t hide away from these potential problems – we have creative solutions to ensure that our teams are effective and efficient. 

 

So, here’s what you should look for in your business outsourcing partner. We’ll also show you how we look after our clients’ best interests.

1. An Established Workflow 

A big complaint of many CEOs is that they are afraid of business outsourcing because they don’t want to introduce strangers into their team. There is also fear that the onboarding process will be too long or that they will lose control. 

 

When you’re looking for an outsourcing partner, you want to have a look at how they do business. What do they expect from you? Do they have standardized work procedures? To be effective, business outsourcing needs to be three things:

  • Efficient 
  • Quick
  • Easily integrated into your company, allowing you to maintain control.

 

Additionally, all outcomes must be based on predetermined criteria. This protects both parties and expedites the business outsourcing process.

 

At Noon Dalton, we use a tried and tested method to make sure your remote team integrates into your company without any hassle.

 

Our teams learn your internal standards and replicate them, quickly becoming a part of your team. All Noon Dalton remote team members are college-level educated. 

 

We adapt our process to suit your needs, making the onboarding swift and painless. We go from onboarding to fully functional quickly and efficiently.

 

During the business outsourcing process, we use defined KPIs to track and monitor performance. This helps to keep you in control of each step of the process, so you know how your team is performing and if there are any areas that need to change. 

 

To give you an idea of how we work, have a look at our case studies

2. Industry Experience

Before you dive into any business outsourcing partnership you need to answer one fundamental question.

 

Does your business outsourcing partner have expertise in your field or at least in the functions you’re outsourcing?

 

As you move forward, you’ll also want to know how much experience your project management or remote team members have. 

 

Industry experience can be one of the major drawcards of business outsourcing. For example, imagine you’re outsourcing digital advertising functions to specialists. Their superior knowledge in the field should lead to improved results.

 

What if they have no experience in your industry? Let’s say you’re an international automotive dealer. If your digital marketing experts know nothing about cars, are they going to get the message across to your customers?

 

Noon Dalton is able to offer a wide variety of business outsourcing services. This is because we have over ten years of experience and a wide variety of clients. Using our experience, we provide our clients with a unique perspective on their business needs.

 

Simply, we’ve been around the block and we know what works.  

3. Technical Infrastructure 

Does your business outsourcing partner have the equipment to get the job done? For example, you would want to know that there were enough telephones if you were looking to outsource a call center service. 

 

Again, this is a major drawcard of outsourcing, it prevents you from setting up expensive infrastructure in-house. This decreases cost and, therefore, risk.  

4. Flexibility  

As your business grows, you will probably find yourself in need of more manpower. This can be stressful and frustrating as time and finances often prevent this expansion.

 

Moreover, your staffing needs may fluctuate – for example, the seasonal fluctuations of the tourism industry. 

 

So, inevitably, during times of growth, more pressure is put on existing employees and standards drop. A benefit of business outsourcing is that your outsourced team can be easily expanded or reduced to meet our current needs. When looking at a possible outsourcing partner, make sure that they are able to make these workforce adjustments. 

5. What do Their Clients Say?

Website testimonials are an easy place to start when evaluating your potential partner. Although, no one is going to publish bad reviews on their website. Even worse, some unscrupulous companies may post fake testimonials.

 

Spot authentic reviews by people giving their names and/or the name of their company. If you really want to do your homework, contact these reviewers on LinkedIn and see what they really have to say. 

 

You can also have a look at other platforms like FacebookClutch or Virtual Assistant  – here are our reviews for you to have a look at. 

6. Understand Their Corporate Culture

At the end of the day, your business outsourcing partners are people, and people can be tricky to work with. Before you make a commitment to work with any company, have a look at their core values, make sure they are people you want to work with. 

7. Talk to Your People 

You are nothing without your people. When sussing out a new business outsourcing partner, show your team the options. Perhaps, you can even get quotes and a short pitch from two or three firms. Show these to your core team, toss ideas around and get their impressions.  

8. Data Protection 

Before you sign any deals, make sure you know exactly what data protection policies your potential business outsourcing partner has in place.

 

Data is everything, if these people are going to be handling your data and your customer’s data, you need to know that their systems are secure. What’s more, ensure that you’re not dealing with someone who sells data to third parties.

 

This is particularly important when dealing with companies based in different countries. Data protection laws may differ from country to country and you need to make sure you are still complying with local authorities as well as international ones.

Business Outsourcing with Noon Dalton – A Unique Experience 

We aren’t interested in becoming your outsourcing provider. We want to become more than your business outsourcing partner. We want to become a part of your team. As your business grows, we grow with you. Our passion and integrity are completely at your service. 

 

As we come onto your team,  we help to evaluate where remote teams are most needed. After this, we set established processes in, source the talent, from here we simplify the scaling and management of teams to support revenue generation. 

 

Our teams will work to your internal standards and we constantly report to you, making sure your goals and expectations are met. Our transparency is your peace of mind. Our teams deliver excellent quality at a fraction of the cost of in-house employees. 

 

Back-office admin and customer care underpin our solutions. Our people are our greatest pride, at Noon Dalton. Our fully-trained, highly skilled remote staff are college-level trained. We take away the stress of hiring and training new staff and provide much-needed relief to your in-house teams.

 

What makes us unique is that we give our clients more control over their remote teams by establishing daily, weekly, and monthly reporting. This makes the onboarding and maintenance process streamlined.  

 

Our goal is to get all your supporting work done, so you can focus on growing your business. We aim to become not only a business outsourcing partner, we’re going to be your advisor and your teammate.

 

See:

Why DIY Global Outsourcing Doesn’t Work

Many CEOs find themselves in need of a larger workforce. They know they need to scale in order to meet demand, but they don’t have the time, money, or resources to train and house new employees.

 

They can’t always afford the in-house hires that they need to execute certain functions effectively. This often means that the company goes without, and it’s up to already overworked founders/CEOs or inexperienced team members to fill in the gaps.  

 

But what will this decision cost your company in the long run? The overextended budget or the fatigued high-level executives? In short, far too much.

 

Instead of emptying the coffers on an in-house hire or overworking a team that is spread too thin, it is far simpler to outsource.

 

Global outsourcing is a functional, cost-effective solution. It has become increasingly popular over the past 20 years. Where global outsourcing was previously limited to specialized functions, you can now outsource a remote team to do almost anything.

The Fatal Mistake

We have seen a multitude of professionals across various industries tap into the universal need for the effective handling of functions.

 

Outsourcing services such as customer care, bookkeeping, and technical assistance are popular. However, as the market becomes saturated with specialists for hire, it’s becoming harder to select the correct team to partner up with.

 

When CEOs look at global outsourcing partners, they often think “why do I even need to go through a partner? I can just cut out the middleman and outsource it myself”.

 

This is a fatal mistake.

 

If you do not have the right information or know what pitfalls to look out for, your global outsourcing dream solution can quickly turn into an outsourcing nightmare. 

 

It’s important to have a clear idea of what it will take to outsource successfully. Global outsourcing may be the solution that promises affordable, effective functionality, but if not handled correctly, you may end up worse off than when you began. 

What Can Go Wrong?

You might be thinking to yourself, what could possibly go wrong? If you need a function performed, get ahold of the experts and commission them to perform it. Simple, right? 

 

Unfortunately, this is not the case. In fact, there is plenty that could go wrong. It is imperative that the person you select to be your outsourcing vendor has been properly vetted and has received the correct training for the job. Any shortcomings in their performance will reflect badly on your business, and ultimately, the end consumer. 

 

Let’s take a closer look at what could potentially go wrong with DIY global outsourcing. 

Misaligned Values 

Global outsourcing will impact the values of your business. And if your global outsourcing vendor’s values do not align with your own, you could be at loggerheads from the get-go.

 

Perhaps your company grows to a point where you are no longer able to effectively manage a customer care department. To make matters easier, you outsource your customer care to an outsourced team. 

 

Your company might focus on providing a personalized touch to your end consumer. Your global outsourcing vendor might value technical innovation, though. This will lead to a misalignment of values. 

 

You might prefer customer care agents to be available to consumers over the phone, offering a personal touch. Your global outsourcing vendor might favor the use of bots and automatic responses to filter queries. The end consumer, being used to your personalized methods, might become frustrated by these bots.

 

If they are unable to connect to an actual human to speak to about their issue, it will reflect badly on your company. You will be providing a service that does not live up to one of your core organizational values. 

 

At times, you might reprimand your global outsourcing vendor for this outcome. You state that you expect the call center agents to be fielding more calls.

 

However, the global outsourcing vendor might be proud of the fact that his agents aren’t needing to answer as many calls. They feel it indicates that their bots are working effectively. 

Lack of Management 

If you need to outsource a function to a team, like your marketing, you have to make sure that that team is sufficiently managed. This will ensure that results are delivered in a timely manner. If your marketing strategy calls for 10 blogs and 20 social media posts per month, you need to be able to hold someone accountable for these tasks. 

 

Similarly, if the content marketing material is not up to standard, you need to have someone in place that will edit the content to satisfaction. If this is not the case, an in-house team member will inevitably take over the workload. This will render the outsourcing arrangement pointless. 

 

The point is not whether your global outsourcing vendor is managed by an in-house member of your team or by an individual from the outsourced team. It is rather that everyone’s expectations are managed effectively and that the deliverables are produced timeously.

 

If this is not the case, you will be paying your global outsourcing vendor to do the work that you will inevitably have to do or redo yourself at a later stage. 

Insufficient Vetting and Training 

While you may hold yourself and your company to the highest standard, not everyone will follow suit. At the end of the day, money talks, and there are plenty of chance-takers around looking to make a quick buck. 

 

When you choose a global outsourcing vendor, you need to do your homework. They need to be sufficiently vetted so that you can guarantee they will be able to provide you with the service you will be paying for. 

 

If you had to commission a company to design a payroll platform and manage the payment of your staff, you need to ensure that they are equipped to do so.

 

If the payment platform is technically flawed, you will be jeopardizing the livelihood of your in-house staff. You may well end up paying for a new platform to be developed by another company. 

 

Similarly, if your global outsourcing vendor is confronted with a technical issue, they need to be able to fix it. If they are unable to troubleshoot effectively, your company will have to pay someone else to address the issue.

 

Simply put, when you fail to properly vet your global outsourcing vendors, you will not know whether they’ll be up for the job. It is a total gamble. You need to spend your dollars where it counts. You need to get what you pay for. 

Does Global Outsourcing Even Work?

While this blog certainly demonstrates a multitude of expensive mistakes one can make when it comes to global outsourcing, you should not take it to mean that outsourcing does not work. 

 

On the contrary, when you team up with a global outsourcing partner that knows what they’re doing, you can halve your workload for a fraction of what it would cost to execute yourself. 

 

Don’t believe us? Read our case studies to see how we’ve helped businesses cut costs, save time and streamline their operations with our professional BPO services

Working with Noon Dalton 

When you work with Noon Dalton, we don’t just become your global outsourcing partner, we become an extension of your team. Our goal, as your global outsourcing partner, is to deliver remote teams that work to your internal standards, with measurable reporting to meet your expectations.

 

Basically, we help CEOs evaluate where remote teams will be best placed. We actually assist with the strategy and implementation of working with your remote team. We help you to:

  • evaluate the outsourcing opportunity, 
  • establish the processes, 
  • hire the staff, and 
  • simplify the scaling and management of your company and its global outsourcing teams. 

When you work with Noon Dalton, you have access to fully-trained, highly skilled remote staff. We make it our business to understand your needs. We take on the process of hiring and training your new team and provide much-needed stress relief to your in-house staff.

 

What sets us apart from other global outsourcing partners, is that we give our clients more control over their remote teams by establishing daily, weekly, and monthly reporting. We have streamlined the onboarding and maintenance processes, seamlessly integrating your teams. 

 

We prioritize complete transparency, so you’ll know how your remote teams are performing every step of the way. By developing trust and building a solid relationship, you will have peace of mind. You will be able to leave your remote team to do their work and focus on your core business.

 

We have over 20 years of outsourcing experience and have scaled and managed remote teams for over 200 clients in the last 10 years. We focus on team members who have the right skills, knowledge, and experience. And, we leverage these qualities to fetch the best results possible. 

 

When you work with us, you can rely on our experienced recruitment knowledge and industry expertise. This frees you to focus on growing your business. 

 

Don’t fall victim to bad DIY global outsourcing practices, trust us to take the lead. 

 

If you think we can help you improve the way you’re doing business, don’t hesitate. Get in touch, and start saving your time and money today.

Why Some Companies Fail at Outsourcing

Avoid these common problems to ensure success with outsourcing.

 

At Noon Dalton, we’ve been providing remote team services to companies all over the world since 2009. In this time, we’ve worked with organizations of all shapes and sizes, and come up with a guide that can help to prevent you from making common mistakes that can derail the success of your remote team initiatives.

 

In this blog, we’ll go through some of the reasons companies fail at using remote teams, and some of the ways you can avoid or improve on these problems. Our goal is to prepare you for when and if you decide to leverage the power and efficiency of outsourcing in your business.

Outsourcing the Wrong Duties

Is a business outsourcing core, well-defined activities? Or, are a variety of tasks building up throughout the day that are then being sent to the remote team?

 

If remote team members are unsure whether they’re doing the same job each day, it can be incredibly difficult to properly train them to match the wide range of experience that they are attempting to replicate.

Lack of Time for Training 

Once tasks have been identified that can be offloaded to a remote team, training becomes incredibly important. Committed training and feedback are essential.

 

This is why Noon Dalton has a dedicated onboarding period that is set aside for training and processing documentation of the specific tasks that need to be outsourced.

Lack of Communication With Remote Staff

Remote team members work well with feedback and responses that are as close to real-time as possible. Especially at the beginning of a working relationship. Once properly trained, remote team members can work autonomously.

 

However, without timely feedback, things can get off to a rocky start, and both sides end up frustrated.

Never Worked With Anyone Remotely

While the working world has been thrust into a remote culture, some organizations still have yet to embrace it fully. If a company has never worked with anyone remotely, the chances increase that their experience with remote teams will be less satisfactory. 

 

The key to avoiding this issue? Effective communication. It is extremely important when working with remote resources. If an organization is not willing to put in the effort to communicate with remote team members, the outcome will likely be less productive for both sides of the relationship.

No Buy-In From the Person Who is Delegating the Work

Often, a business owner will decide to outsource certain duties. They then assign a junior person within the organization to delegate the tasks and facilitate the communication between the outsourcing company and the organization. And occasionally, that junior employee may be incompetent, fail to see the value in and prioritize outsourcing, or become unnecessarily worried about their job.

 

Failure of buy-in from any individuals responsible for getting the program off the ground can result in poor outcomes.

 

Here’s some insight into tackling this issue. 

No Single Point of Contact

If multiple people are communicating different goals and tasks to a remote team member, the result is usually not ideal. It’s important to have a single point of contact that is responsible for communicating with the team, to ensure that both sides are clear on roles, tasks, and expectations.

 

Communication Critical to Effective Outsourcing

If you look over all of the common problems listed above, many of them deal with ineffective communication in some form.

 

Success with a remote team relies on properly communicating goals, expectations, and feedback to ensure that both sides are effectively supported. And good communication during the initial training and onboarding process is essential to getting a productive start. 

 

For more tips on successfully implementing a remote team within your organization, contact Noon Dalton today. We’re here to help. 

 

Read our case studies and see how we’ve helped many businesses cut costs, save time and streamline their operations with our remote teams. See also:

Streamline Your E-Commerce Business with Remote Teams

They work in your e-commerce business, so you can work on your business.

 

As more people are looking to shop online, e-commerce has exploded in popularity over the past few years. Shoppers would much rather sit on their sofas at home and order gifts online and have them arrive at their doorstep in just a few days. 

 

While e-commerce is extremely convenient for the consumer, there is quite a bit of work that must take place behind the scenes to ensure proper delivery. One way that savvy businesses are handling these duties is by utilizing remote teams.

 

How can Remote Teams be Used in an E-Commerce Workflow?

While much of an e-commerce business is highly automated, there are still a number of background activities that need to be taken care of to ensure smooth operations throughout the company. Many of these activities are time-consuming and tedious. They may not be something that you want highly paid, full-time employees to handle. 

 

With remote team members from Noon Dalton, you can easily pass on the basic administrative tasks that are an integral part of the entire e-commerce process cycle. 

How Using Remote Teams Benefits You:

  • Flexibility: The e-commerce industry can be extremely cyclical. Sales usually balloon during the holidays, leaving companies scrambling to have sufficient staff. With remote team members for sales support, you can instantly increase your workforce to handle a boost in sales and then reduce the number of staff you’re using during slower times.
  • Cost: Remote teams can complete many administrative tasks and help with customer support, which is much more cost-effective than paying your higher-salary employees to complete these same tasks.
  • Time: Are many of your employees overworked? Do they have a sufficient work-life balance? If not, remote teams may be the solution that you’ve been looking for. Use remote teams to handle some of the overflow work, while allowing your full-time employees to not have to work so much overtime during busy times.
  • Saves office space: You don’t need additional office space when scaling your remote teams. Simply add more workers without having to deal with all of the added expense and stress of additional in-office employees.
  • Increased productivity: Remote teams don’t need to commute to your office, which means they have more time to work. A variety of technological tools also allow employers to easily measure a remote team member’s productivity to ensure success.
  • More environmentally friendly: Because remote teams don’t have to commute, there are fewer vehicles on the road and less pollution that is escaping into the environment. While this benefit is often overlooked, it should not be discounted when deciding to hire staff.

 

Could You Use Remote Teams to Streamline Your E-Commerce Business?

If you have an e-commerce business, you and your team are likely spending a large amount of time on simple, repetitive tasks.  Why not offload these tasks on a remote staff member?

For more information about Noon Dalton’s e-commerce support and how to streamline your e-commerce with remote teams, get in touch here.

Not what you’re looking for? See also:

3 Jobs Your Marketing Team Can Outsource Today

Outsource Services to Give Your Marketing Team the Time They Need to Focus 

Most business owners have heard about the benefits of outsourcing services. In fact, in today’s highly digital business environment, more companies are realizing that many of the tasks they need to be accomplished on a daily basis can be achieved by remote teams working offsite. And while many managers and owners simply consider using these remote workers for administrative and general office work, their true capabilities span a range of complicated tasks, including marketing

If you’ve yet to outsource your marketing needs, check out how you can use remote teams to lower expenses and increase efficiency:

  1. Outsource Sales and Marketing Support

Your sales team is busy – which is always good for business. But if they’re too busy qualifying leads, managing the customer or lead database, or following up on prospects, they may not have the time they need to be doing what you hired them to do: sell! 

Imagine how much more focus and attention your salespeople will be able to give to actual sales when they’ve been freed from many of the tasks you can outsource. Professional remote teams are not only capable of managing most of the backend support for your sales team, but they’re also skilled, educated, and trained in these precise areas:

  • Generating and qualifying leads
  • Database maintenance
  • Email marketing
  • Follow-up with prospects via email 
  1. Outsource Social Media and Online Marketing 

As important as social media and online marketing are, there are very few business owners who have the time to effectively manage these campaigns while handling all of their other responsibilities. Engaging with your customers, monitoring your social media pages, and ensuring that you have an active online presence are essential to your success.

Many companies have begun to outsource these tasks. Some of the online marketing duties that a professional remote team can perform for you include:

  • Creating and managing your social media accounts (Facebook, Twitter, Instagram, LinkedIn, etc.)
  • Overseeing comments and moderating comments to your social media pages and company blog
  • Actively participating in your company’s forum and acting as moderator
  • Tracking and reporting web activity 
  1. Email Marketing and Newsletter Communication

Some of the most effective ways to market your company are via email and e-newsletter. These vehicles allow you to speak to a broad audience of both customers and prospects at the same time. But, just like other marketing tasks, managing these types of campaigns often takes a staff member away from their other duties. This can affect their productivity and your bottom line.

Instead, why not outsource these jobs to a dedicated professional remote team member? They can ensure that quality communication is happening on a consistent basis. 

Virtual Marketing Outsourcing Services Are a Reality

Today’s marketing teams have a lot on their plate. It’s a challenge to gain an edge over the competition and to remain at the forefront of your industry without a consistently and well-executed marketing strategy in place.

Business owners who outsource some of their more repetitive marketing tasks are able to give their onsite teams the time they need to focus on creating winning campaigns and generating more traffic through all their channels.

 

If you’re looking to outsource some of your marketing tasks, get in touch with Noon Dalton today. As the leading provider of professional remote teams, we can get you the help you need to reap the rewards of outsourcing services. 

 

See all of our BPO Services here:

The Benefits and Challenges of Remote Teams

If there is one thing that has become more and more popular in recent times, it is the use of remote teams. Companies are starting to realize the benefits of using these teams and are investing the necessary resources to manage them. This is in the form of software, human resources, and internet connectivity. 

Remote teams can be useful to businesses of all sizes and requirements. This is because they are cost-efficient and productive. Furthermore, in the current times that we are facing, they are a much safer option for reducing the spread of COVID-19. So, are remote teams the solution for your business? What are the pros and cons of using remote teams for your business?

Benefits of Using Remote Teams for Your Businesses

Remote teams have been shown to be beneficial not only for your business but for the people in them. Here are a few of the ways that all parties can benefit from using a remote team:

1. A Better Work-Life Balance

Having a team that is generally happy and has a good balance is key to productivity. Having remote teams that have flexible hours but know what their deliverables are and when they are due is the sweet spot.

By outsourcing, you know that you are working with team members that have found this sweet spot. This is because they have found their rhythm and know how to balance their lives and produce their deliverables.

Their familiarity with remote work means that they are more productive than team members who still need to learn how to find their balance. 

2. Hiring the Greatest Talent From All Over the World

One of the best parts of using remote teams is that you don’t have to worry about geographic barriers. You can hire the best talent from the world over. And most importantly, you don’t need to worry about relocation costs because they can still contribute to your business from the comfort of their homes.

Having highly skilled human resources is key to making your business a success. By outsourcing, you know that you can hire the most talented team members at a fraction of the cost. 

3. Getting More From Your Teams For Less

The cost of running an office is expensive. Overheads such as utilities and rent put a massive dent in your company’s bottom line. You could get rid of these overheads completely by outsourcing teams who work from the comfort of their homes.

Expenses like water and electricity now become the responsibility of the remote team members. What this also means is that you can save all of that money and use it to plan the next corporate retreat. 

4. High Levels of Productivity

Remote teams are more productive than office-based teams. A study by CoSo Cloud showed that remote teams are 77% more productive. Furthermore, they are 52% less likely to take time away from work.

Another added bonus is that, because there is no commute to work anymore, remote teams can sign on and off from work timeously. It is also better for the environment because there are fewer cars on the road and the remote team members save money on costs like fuel. 

5. A Happy Team is a Healthy Team

One of the best ways to have a productive team is to keep them healthy. With the COVID-19 pandemic, keeping people at home is the best way to minimize risk and exposure.

By using remote teams, you know that the teams that you have outsourced are working from the safety of their homes. With all of the tools that we have available today, meetings and work can all be done online.

Outsourcing is the best way to have a happy and healthy team that is productive for the growth of your business. 

The Challenges of Outsourcing Remote Teams

As great as these teams can be for your business, there are a few things that you should keep in mind. There are some challenges, but honestly, nothing that some good planning and innovation can’t fix. So, here are a few of the challenges that you should bear in mind when outsourcing. 

1. Making Everyone’s Time Work Together

One of the benefits mentioned above is the ability to hire teams from all over the world. A downside of these teams trying to set meetings at times that work across all timezones.

One of the ways to mitigate this is to find a good calendar booking tool that can suggest times to accommodate your team from across the world. Getting the members of your remote team to meet at convenient times is much easier with the right tools. 

2. Making Sure That Your Remote Teams Are ACTUALLY Working

As much as you would like to trust the outsourced teams, having some peace of mind wouldn’t hurt. One of the biggest challenges with remote teams is knowing whether or not they are actually working.

You should consider setting deadlines along the way to check in with the teams to verify whether they are meeting important project milestones. The key to this is setting these milestones and clear expectations. 

Remote teams work best when they are fully aware of what is expected of them. Set clear goals and trackable KPIs for the remote teams to ensure that your business gets its money’s worth from outsourcing. 

3. Effective Communication

The most critical aspect to the success of any team is communication. This can be quite difficult when your teams are located across the globe. Luckily, there’s so much technology today that allows you to keep track of the work that you have outsourced and the remote teams. By using the right tools, ineffective communication is a thing of the past. 

Why This Is the Solution That Your Business Has Been Looking For

So now, you are probably wondering whether or not outsourcing remote teams is the best solution for your business. Well, here are a few things that you can achieve by outsourcing remote teams:

  • Controlled output for a fraction of the cost: By outsourcing, you know that you are expecting a setlist of deliverables for a set cost. This puts pressure on the remote teams to meet their deadlines and deliver as promised within the set time, because they are contractually obligated to do so. 
  • Having more control over the teams: Although remote teams are not technically a part of your company, they operate as though they are. Outsourced teams work solely to achieve the goals set by your company. As such, they will perform these tasks to the best of their ability and you can manage outcomes and set milestones for these remote teams. 
  • Saving money and time: As mentioned previously, outsourcing these teams can greatly reduce your overheads. With a business that is in the process of growing, every cent counts. You save even more money because all of your deliverables are produced within a set period of time and the remote teams that you use are obliged to deliver within a set time. 

With the modern-day technologies that are available, most of the challenges that you face by outsourcing can be dealt with easily. The only question that stands now is who do you pick as your partner for outsourcing remote teams? 

Noon Dalton: Your Partner for Outsourcing Remote Teams

If you are looking for a reliable and experienced partner for outsourcing, Noon Dalton is the answer you have been looking for.We outsource remote teams to companies of all sizes across the globe. We have over 10 years of experience in the management, training, and hiring of remote teams. Furthermore, we keep you and the interests of your business at the forefront of our strategies for helping your business grow. 

We aim to address the pain points that your business is experiencing with our highly skilled remote teams. We do this by creating customized solutions for your business. So, contact us today and let us provide you with the best possible outsourcing solution. 

Our services include but are not limited to: