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Author: noon@2020

How Does HR Outsourcing Work?

HR functions are among the services that businesses are most likely to outsource - for a variety of reasons. These...

Why Call Center Outsourcing Should be a Priority

Call center outsourcing has gained popularity over the past few years. Especially as industry titans like The Wall Street Journal,...

Outsourcing vs Offshoring: What’s the Difference?

When looking for ways to increase your organization’s productivity and profitability, chances are you’ve found yourself thinking about outsourcing vs...

Common Offshoring Challenges and How to Fix Them

Many companies outsource their back-office activities, or at least a portion of their workflow, to offshore teams these days. While...

Offshore Customer Support is 2x Better and Half the Cost

It’s no secret that one of the main reasons companies consider outsourcing, and outsourcing their call centre services specifically, is...

Is the UK Outsourcing More Jobs?

At this point, nobody wants to read another blog about Covid-19 or Brexit. But when it comes to UK outsourcing,...

Is Technology Making Outsourcing Easier?

Modern technology has revolutionized almost every aspect of our lives. Lightning-fast satellite internet, instant communication, automation. Technology has also impacted...

Is Kosovo Changing the Customer Care Outsourcing Space?

Customer care outsourcing isn’t about cutting corners. It’s about fulfilling customer needs at scale and at the best possible level...

What is Business Process Mapping

Processes are at the heart of every business. To do things properly, data must go across the workplace in a...