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Author: studio_cq

How Much Does It Cost to Outsource Customer Service

When competing globally, it's critical to ensure that your prospects and clients have access to any customer service that they...

The Truth About Offshoring Solutions

Offshoring doesn’t have the greatest reputation. Most company leaders are well aware of the negative connotations associated with offshoring solutions...

Outsourcing Case Studies Businesses Can Learn From

The rise in outsourcing and remote working opportunities is possibly one of the only bright spots among the dismal clouds...

What Are the Benefits of Outsourcing Customer Support for SaaS?

The SaaS industry has grown by around 500% over the past seven years. It's no surprise, then, that businesses in...

7 Reasons Why Tech Solutions Outsourcing Makes Sense For Your Business

Every company we speak to has different tech  requirements. When their problems become too sophisticated, some business owners employ a...

Digital Leadership: Best Practices To Lead Virtual Teams

Setting expectations, giving direction, expressing a vision, fostering trust, holding regular one-on-one meetings and team meetings, holding team members accountable...

Is the Job Market Headed for a Dip?

The labor market, which has been a pillar of economic strength, is showing signs of deterioration.   Job growth is...

5 Reasons Outsourcing to the Philippines is So Popular

In the Philippines, the first contact center for business process outsourcing (BPO) was constructed in 1992. The Philippine government formed...

The Pros and Cons of a Virtual Team: Here’s What You Need to Know

A company's diversity and openness are key factors in determining its strength. The concept of the "virtual team" has gained...

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